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Amazon, AI and AWS

PCMag on MSN · 4h

You Wanted Human Customer Service? Sorry, Amazon Just Rolled Out More AI

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer inquiries, plus AI-generated response suggestions for human agents.

Network World · 12h

AWS’ Amazon Connect service gets new-gen AI updates

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent conference.

AWS Announces Amazon Connect a New Generative AI to Enhance Customer Service.

AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced Amazon Connect, a generative AI to enhance end-to-end customer service. Amazon Q in Connect,

SiliconANGLE · 19h

AWS upgrades Amazon Connect with new generative AI features

The first enhancement that AWS introduced for Amazon Connect today is an AI-powered segmentation tool. It can scan a company’s customer base for buyers with similar interests. An online retailer, for example, could ask the AI to find frequent shoppers who place at least three orders per month.

The Wall Street Journal on MSN · 11h

Amazon Web Services CEO Promises ‘Needle-Moving’ AI Updates

Invent conference, Chief Executive Matt Garman says there is no end in sight to the artificial intelligence race.

3hon MSN

AWS bets on liquid cooling for its AI servers

Invent this week, Amazon's annual cloud computing extravaganza in Las Vegas, and as is tradition, the company has so much to ...

3hon MSN

Amazon is giving its data centers a facelift for the generative AI age

Amazon (AMZN) is giving its massive Amazon Web Services (AWS) data centers a facelift. The company announced it’s improving ...

8h

Amazon's AWS CEO Teases Major AI Advancements

Matt Garman, CEO of Amazon, describes AI as a transformative technology with endless potential. AWS re:Invent to showcase AI ...

AWS Reveals New AI Data Center Designs

Amazon Web Services unveiled redesigns of many components in its data centers meant to increase performance and efficiency ...

11h

Amazon to pilot AI-designed material for carbon removal

Amazon.com Inc plans to pilot a new carbon-removal material for data centers, which are at risk of worsening emissions from ...

Datacenter Dynamics3h

AWS launches new data center components to support AI

Amazon Web Services (AWS) has launched a series of new data center components to make its data centers better equipped to ...

AWS PartyRock updated with free daily usage for developers

Other updates to the mostly free low code tool for building generative AI applications includes an app search and the ability ...

Investor's Business Daily on MSN6h

Amazon's Cloud Business Kicks Off Re:Invent Customer Conference With Generative AI Focus

Cyber Monday is a big day for Amazon's on the e-commerce front. The tech giant is also flexing its muscles as an enterprise ...

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