Business-to-consumer (B2C) companies have been adapting to the most basic of omnichannel environments, but the customer ...

Speaking in front of a smaller group is different than speaking on a large stage. Hearing your own voice over the speakers, ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Keeping an organizational secret can affect employees in two key ways. On the one hand, it can negatively impact well-being.

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Here’s a common scenario in companies around the world: The annual review of proposed new projects is coming up, and you’re ...

How to thrive when AI makes knowledge and know-how cheaper and easier to access by Bobby Yerramilli-Rao, John Corwin, Yang Li and Karim R. Lakhani AI is changing the cost and availability of expertise ...

Product management can be a great stepping stone for ambitious early career professionals, and it’s not just for those with ...

In 2019, California Governor Newsom hired veteran technology executive Steve Gordon to transform the troubled DMV: to increase online services, improve service at field offices, and bolster employee ...

California’s department of motor vehicles was a mess back in 2019. The state’s then-new governor, Gavin Newsom, described customers as “outraged” by their DMV experiences. It could take ...

Your long-awaited time off is around the corner, and that pre-vacation stress is starting to creep up. Don’t fret—planning for a backup at work doesn’t have to be overwhelming. Follow these steps to ...