The latest round in the battle between WordPress owner Automattic and WP Engine was won by the latter with California ...

The answer? 2025 is not the year for bold leaps into expensive platforms but a time for strategic caution. With AI promising ...

Google Ads users are seeing a new “Video” option in the Assets section. Clicking the option leads users to the familiar “Add Video” screen, streamlining the upload process. This could change how ...

Mitel has sought to translate that experience into what its customers need. “When we create a contact center the idea is that ...

Use event-based journey analytics to map customer entry and exit points, enhance personalization, and improve engagement.